FAQs
Are collections available and do you have a shop?
1
No, we currently do not have a store. Although our factory is open to the public, if you place your order for collection, you will be able to collect directly at our factory once the order has been fulfilled.
Is home delivery available and where?
2
Home delivery is available throughout the whole of the UK & Ireland, there are set delivery fees up to a certain weight, further charges maybe incurred if the package exceeded more than 5kg.
Why are some products only available for collection only?
3
We have a few products within our range which are CHILLED, we cannot facilitate postage of any CHILLED items currently.
Although if you are local we may be able to deliver directly or arrange a collection, therefore we always recommend you make an enquiry if it is specifically a CHILLED item you wish to purchase.
What allergens are present in your products?
4
There are a range of allergens present throughout our product range, for further information on what is suitable for your dietary needs please download our allergen matrix below.
How can I contact customer support?
5
Please submit a customer enquiry form via our Contact Us section someone will get back to you as soon as possible.
How long does delivery take?
Delivery times depend on your location, stock levels and demand. Typically our orders take 1-3 days to reach you once the order has been fulfilled.